What Information Do We Collect?
You can visit the Sites without telling us who you are or revealing any information about yourself, including your e-mail address. However, our Web server may collect the name of the IP address you used to access the Internet and the website you came from and visit next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to the Sites in general. We may also use this data to monitor site performance, for systems administration purposes, to make the Sites easier and more convenient to use and to report information in aggregate form to our advisers (e.g. how many visitors log in to the Sites).
Many websites use a technology called cookies to provide you with tailored information. A cookie is a tiny element of data that a website can send to your browser, which may then be stored on your hard drive so you can be recognized when you return to a particular website. You may set your browser to notify you when you receive a cookie.
Personal Information Collection
There are times when you may choose to provide information about yourself and your business to assist us in meeting your various needs. This information may be used for the purpose of providing you with products, services or information you have requested, servicing your account, improving our services, developing and / or informing you of additional products or services provided by Genworth Canada or our business partners that may be of interest, or answering questions you have. To provide these services, we may ask you to provide, among other things, your name, mailing address, postal code, and phone number.
Communication of Your Personal Information to Affiliates and Third Parties
When you provide information to us you are agreeing that we may communicate and disclose your information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties, for the purpose of fulfilling, servicing and completing your requests and the transactions related to those requests. These affiliates and third parties may be located throughout Canada or in other jurisdictions.
You are also agreeing that we may communicate and disclose this information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties, in order to offer you other products and services that may be of interest to you, unless you notify us of your intention to opt-out in the manner described below. Occasionally, we will send you e-mail communications with useful information, including information and offerings about our products and services or those of our affiliates or third parties, unless you decide to unsubscribe in the manner described below. If you do not want Genworth Canada to use your personal information or to share your personal information with our affiliates or third parties for the purpose of offering you other products and services, or if you do not want to receive such e-mail or other marketing contacts, please notify us by email at email@example.com, and include "Opt-Out" in the Subject field.
We may also aggregate statistics that we gather about our customers, sales, traffic patterns, and products and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated herein.
We may also use, disclose and communicate your personal information if required to do so by law, including by an order of any court.
How Do You Access and Update Your Information?
A copy of the personal information you provide to us and which we retain is kept on our servers. You can access and notify us to update the personal information you have provided by using the "Update Profile" link. You can request that we modify or delete information we have gathered during your visit by emailing at firstname.lastname@example.org
How is Your Information Secured and Protected?
When appropriate, Genworth Canada uses encryption, authentication tools and other methods to protect certain web-based personal information. Emails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by post or via the telephone instead.
The Sites may contain links to other sites, including those of our business partners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of the privacy practices employed by other sites.
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